Privacy Policy

Who We Are

This website, m3wservicesuk.com, is operated by M3W Services UK Ltd, a company registered in England and Wales (company number 13535905). Registered office: The Greenhouse, High Street, Purton, Swindon SN5 4BE. If you have any question about this policy or your data, email craig@m3wservicesuk.com or call +44 7825 368241.

What We Collect and Why

Enquiry and newsletter forms. When you send an enquiry or join the newsletter, we receive the details you type in — typically your name, email address, phone number and message. Form submissions are processed by Netlify, our hosting provider, and delivered to us by email. We use them only to reply to you, arrange work you have asked about, or send the newsletter you signed up for. We never sell or rent your details, and we don’t add enquiry addresses to any marketing list.

Analytics. We use Google Analytics to understand how the site is used — which pages are read, roughly where visitors are from, and what devices they use. This sets Google’s _ga cookies in your browser. The statistics we see are aggregated; we don’t use them to identify individuals. You can read how Google handles this data in the Google Privacy Policy, and opt out with the Google Analytics opt-out browser add-on or by blocking cookies in your browser settings.

Instagram feed. The homepage displays our latest Instagram posts via Behold. Loading those images means your browser requests them from Instagram’s servers, which involves your IP address being sent to Meta in the same way as viewing any image hosted there.

Cookies

The only cookies this site sets are the Google Analytics cookies described above. We don’t use advertising or social-media tracking cookies.

How Long We Keep Your Details

Enquiry correspondence is kept for as long as it’s needed to deal with your enquiry and any work that follows from it, and for our normal business records after that. You can ask us to delete it at any time.

Your Rights

Under UK data protection law you can ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. Email craig@m3wservicesuk.com and we’ll deal with it promptly. If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk.

Changes to This Policy

If how the site handles data changes, this page will be updated and the date at the top revised.